Chat-Smith
Multi-tenant RAG chatbot platform for client websites.
Overview
Chat-Smith is a multi-tenant SaaS platform for creating and managing AI-powered RAG chatbots across multiple clients. Clients upload documents, customize the bot, and embed it on their site. Admin manages tenants, usage, and templates.
Core Problem Solved
- Businesses need 24/7 customer support but can't afford round-the-clock staff
- Knowledge bases become outdated and inconsistent with manual updates
- Slow response times drive customers away during peak periods
- Embedding generic chatbots reduces customer trust and engagement
- Managing multiple client chatbots becomes unwieldy without proper isolation
Target User
Businesses with extensive documentation or knowledge bases: SaaS companies, e-commerce sites, and any organization whose customers frequently ask routine questions.
Media
Landing page
Key Features
- Two dashboards: admin (/admin) and client (/dashboard)
- Per-tenant document upload and knowledge base isolation
- Embeddable chatbot widget with customization
- RAG pipeline for grounded answers from client documents
- Tenant-level analytics and management controls
Tech Stack
- Next.js (App Router) + TypeScript
- Multi-tenant auth + tenant isolation
- Vector search + RAG pipeline
- Embeddable widget