06 / 08·Brand · Product · Build·Live
Chat-Smith
Multi-tenant RAG chatbot platform for client websites.
§ 01·The brief
Fig. A — Problem · Position · Constraint
What it solves.
Chat-Smith is a multi-tenant SaaS platform for creating and managing AI-powered RAG chatbots across multiple clients. Clients upload documents, customize the bot, and embed it on their site. Admin manages tenants, usage, and templates.
- Businesses need 24/7 customer support but can't afford round-the-clock staff
- Knowledge bases become outdated and inconsistent with manual updates
- Slow response times drive customers away during peak periods
- Embedding generic chatbots reduces customer trust and engagement
- Managing multiple client chatbots becomes unwieldy without proper isolation
Multi-tenant RAG chatbot platform for client websites.CASE 06 · Field log
§ 02·Design
Fig. C — Surfaces, type, motion
What's in the box.
- 01Two dashboards: admin (/admin) and client (/dashboard)
- 02Per-tenant document upload and knowledge base isolation
- 03Embeddable chatbot widget with customization
- 04RAG pipeline for grounded answers from client documents
- 05Tenant-level analytics and management controls
§ 03·Build
Fig. D — Architecture, shipped
Typed end to end.
- 01Next.js (App Router) + TypeScript
- 02Multi-tenant auth + tenant isolation
- 03Vector search + RAG pipeline
- 04Embeddable widget